How can we help you?
Email Client Guides
- Email client setup guide
- Outlook Setup Guide
- Outlook App Setup Guide
- Apple Mail Client Guide
- Apple Mail App Setup Guide
- Outlook 2007 Setup Guide
Email account user guides
- How do I change my email address or username?
- How do I automatically forward my emails to another account?
- How do I set up an Out of Office automated response?
- How do I see how much of my email quota I am using, and where?
- How do I use multiple identities?
- How do I set up email filters?
- How do I use message highlighting?
- How can I archive my emails for safekeeping or transfer?
- How do I set up/manage my aliases?
- How do I get/use a simple hosting FTP package?
Most Common Questions
- I can't remember my password!
- I don't think I am receiving any emails.
- My email forwarding is not working.
- I can't send/receive emails from my mail client/phone.
- Why are some of my emails delayed?
- Emails people send to me are bouncing back to them!
About our accounts
- What does 'Manual Verification' mean, and how long do I have to wait?
- How do I upgrade my account?
- How do I renew my existing subscription?
- How do I renew a FREE subscription?
- How do I close my account?
- How much do your packages cost?
Tips and information
- Password Strength Tips & Tricks
- What is the maximum file size an email attachment can be?
- Identifying scam and phishing emails
- What are 'resources' and how do I access them?
- How do I get back to My Account?
- How do I send someone a message?
- How do I access my direct messages?
- I have changed some details on LinkedIn, why hasn't it changed in my profile?
- How do I bring in my information from LinkedIn?
- How do I change my profile picture?
- How do I edit existing information such as education?
- How do I enter new information?
- What information about me is shared with other members?